Ionik ("us", "we", or "our") operates the https://ionik.co.uk/ website (the "Service").

At Ionik, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR). By using our services, you agree to the practices outlined below.

Data Controller

The data controller responsible for your personal data is:

Ionik software ltd contact@ionik.co.uk +44 73776 42020

Information We Collect

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Personal Identification Information : Full name, email address, phone number.

• Technical Data : IP addresses, browser type, operating system, device type, and browsing activity on our website.

• Cookies and Tracking Data : We use cookies to enhance user experience and collect data about how users interact with our website.

Purpose of Data Collection

We process your personal data for the following purposes:

• To provide and improve our services

• To communicate with you, respond to inquiries, and provide support

• To send marketing communications (with your explicit consent)

• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent : When you explicitly provide your consent for specific processing activities (e.g., signing up for marketing communications).

• Contractual Obligation : When processing is necessary to fulfil the terms of a contract (e.g., providing services).

• Legitimate Interest : For legitimate business interests, such as improving services and ensuring security.

Legal Requirement: When required to comply with legal obligations.

Data Sharing

We may share your personal data with third parties under the following circumstances:

• Service Providers : We may share data with vendors who help us provide our services (e.g., hosting services)

• Legal Compliance : We may disclose personal data if required by law or to protect the rights and safety of Ionik and others

Legal Requirement: When required to comply with legal obligations.

International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure that the destination country provides an adequate level of data protection or that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When we no longer need your data, we will securely delete or anonymise it.

Your Rights under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access : You can request a copy of the personal data we hold about you.

• Right to Rectification : You can request the correction of inaccurate or incomplete data.

• Right to Erasure : You can request that we delete your data under certain circumstances (the "right to be forgotten").

• Right to Restriction : You can request a restriction on the processing of your data.

• Right to Data Portability : You can request that we transfer your data to another service provider.

• Right to Object : privacyPolicy.YourRightsunderGDPR.desc6

• Right to Withdraw Consent : If you have given consent, you have the right to withdraw it at any time.

Legal Requirement: When required to comply with legal obligations.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Cookies and Tracking Technologies

Our website uses cookies to track user behavior and improve functionality. For more details, please refer to our Cookie Policy

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date

Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us by email at contact@ionik.co.uk